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⁉️ Frequently Asked Questions (FAQ)

To purchase our products, select the desired package on our website and proceed to checkout. We accept payments exclusively via Tether (USDT) on the TRON network. Once you complete the transaction by sending the required amount to our provided wallet address, please provide the transaction ID or hash for verification. Our team will confirm the payment and grant you access to the downloads.

Order confirmation typically takes between 5 to 30 minutes after we receive your payment confirmation and transaction details. In rare cases, it may take up to 1 hour during high-volume periods or network delays. We process confirmations 24/7.

Yes, immediately after your order is confirmed, you will receive access to a secure download link via email or your account dashboard on the website. This includes the program files, installation guides, and video tutorials for easy setup and use.

Our satellite scanning programs, including the NASA-inspired Metal Scan app for mobile, the computer/laptop scanning package, and the OKM 3D Visualizer, are designed based on advanced algorithms and data processing. While results can vary based on environmental factors, device quality, and user expertise, users typically report 70-85% accuracy in detecting underground metals or anomalies under optimal conditions. However, we recommend combining scans with on-site verification for best results, as no scanning tool is 100% infallible.

Yes, we offer optional scan analysis support. After completing your scan, you can upload your results through our support section on the website or via Telegram. Our experts will review and provide insights or interpretations where feasible, typically within 2-24 hours. This service is included in your purchase for the first 30 days.

We provide comprehensive support for all our products through two channels: Telegram (for quick responses) and the dedicated support ticket system on our website. Our team is available 24/7 to assist with installation, troubleshooting, updates, or any queries. Response times are usually within 1-2 hours during business hours and up to 12 hours otherwise.

Yes, all our programs are scanned for malware and come from trusted sources. They do not require root access or special permissions beyond standard app installs. We provide detailed installation guides to ensure a safe setup. However, always download from our official links to avoid counterfeit versions.

Yes, you can use the programs on as many devices as you want without any restrictions. Each purchase gives you unlimited device access for personal use. Feel free to install and run the software on your phone, tablet, laptop, desktop, or any other compatible device.

Yes, we offer a refund policy under specific conditions. If there is any problem with the program (e.g., it does not work properly, installation fails despite following the guides, or the software is defective), you can request a refund within 2 days (48 hours) from the time of purchase.

To qualify for a refund:

  • You must not have downloaded or used the files extensively.
  • Provide details of the issue (screenshots, error messages, etc.) via support.
  • Refunds will be processed back to your USDT (TRON) wallet, minus any blockchain network fees.

After 2 days, or if the files have been fully downloaded and used without technical issues on our side, refunds are not available. Please test the program promptly after purchase.

Contact our support team immediately through Telegram or the website ticket system if you encounter any problems.

 

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